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Terms & Conditions

Last updated: September 10, 2026

These Terms and Conditions ("Terms") govern your use of the Encore Marketing LLC ("Encore," "we," "us") website and services. By accessing our website or engaging our services, you agree to these Terms.

1. Services

Encore Marketing provides digital marketing services including but not limited to paid advertising management, search engine optimization, social media management, website design, branding, CRM management, and related consulting services. Specific service terms are outlined in individual client agreements (Statements of Work).

2. Client Agreements

All service engagements are governed by a separate Statement of Work (SOW) or service agreement that outlines scope, deliverables, timelines, and fees. These Terms supplement but do not replace individual client agreements.

3. Payment Terms

  • Invoices are issued monthly on the 1st of each month unless otherwise specified in the SOW.
  • Payment is due within 15 days of invoice date.
  • Ad spend is billed separately and is the client's responsibility. A minimum of $2,000/month in ad spend is recommended.
  • Late payments may result in suspension of services and are subject to a 1.5% monthly late fee.

4. Intellectual Property

  • Client Content: You retain ownership of all content, trademarks, and materials you provide to us.
  • Encore Work Product: Upon full payment, clients receive ownership of custom creative assets (designs, copy, landing pages) created specifically for their account.
  • Encore Tools & Processes: Our proprietary strategies, processes, templates, and internal tools remain the property of Encore Marketing LLC.

5. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This includes business strategies, financial data, campaign performance data, and client lists. This obligation survives termination of the agreement.

6. Website Use

By using our website, you agree to:

  • Provide accurate information when submitting forms
  • Not use the website for unlawful purposes
  • Not attempt to interfere with website functionality or security
  • Not reproduce, distribute, or create derivative works from our website content without permission

7. Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind. While we strive for excellent results, we do not guarantee specific outcomes from marketing campaigns. Results depend on many factors including market conditions, ad spend, competition, and client participation.

8. Limitation of Liability

To the maximum extent permitted by law, Encore Marketing LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the fees paid by you in the twelve (12) months preceding the claim.

9. Termination

Either party may terminate a service agreement with 30 days written notice unless otherwise specified in the SOW. Upon termination, all outstanding invoices become immediately due. We will provide reasonable transition assistance including access transfer and final reporting.

10. Indemnification

You agree to indemnify and hold harmless Encore Marketing LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your breach of these Terms or your use of our services.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida. Any disputes shall be resolved in the courts of Alachua County, Florida.

12. SMS and Text Messaging Program

This section describes the text (SMS) messaging program operated by Encore Marketing LLC for people who contact us or opt in through our website.

  • Program description. When you opt in, we send text messages such as replies to your inquiry, scheduling and appointment coordination, and account or service follow-ups. If you separately opt in to marketing, we may also send occasional promotional messages, offers, and news.
  • How you opt in. You opt in by checking a text-message consent box on our contact form, or by contacting us directly (for example, by calling our number) and agreeing to be texted back. Consent to receive text messages is never a condition of purchasing any good or service.
  • How you opt out. Reply STOP to opt out at any time. You will receive one confirmation message and then no further texts unless you opt in again.
  • How to rejoin. If you have opted out and want to resume messages, reply START.
  • Help. Reply HELP for help, or contact us at (352) 234-6556 or admin@growwithencore.com.
  • Cost and frequency. Message frequency may vary. Message & data rates may apply.
  • Carrier disclaimer. Carriers (including AT&T, T-Mobile, and Verizon) are not liable for delayed or undelivered messages.
  • Age. Our services and our SMS program are intended for individuals 18 years of age or older. By opting in, you confirm you are at least 18.
  • Privacy. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy for how we handle your information.
  • Compliance. We comply with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, CTIA guidelines, and carrier A2P 10DLC registration requirements. When we run SMS programs on behalf of clients, those programs follow the same standards and require prior express consent from recipients.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes take effect upon posting to this page. Continued use of our website or services constitutes acceptance of modified Terms.

14. Contact

For questions about these Terms, contact us at:

Encore Marketing LLC
2837 NW 41st Street, Suite 310
Gainesville, FL 32606
Email: admin@growwithencore.com
Phone: (352) 234-6556